Program & Services

Eligibility lists are created on a monthly basis to provide benefits pursuant to the Plan Rules and Eligibility Criteria. They are accessible to Homewood Health via secure log in, maintaining private and confidential identification for access to the many benefits and services available.

A unique feature of this plan is that CEFAP will pay a portion of the cost for an eligible employee (or family dependent) to attend an approved clinical rehabilitation program to deal with an alcohol or drug problem or other addiction. The program allows Homewood Health, the employee, and the treatment center to work together towards the goal of rehabilitation. Reimbursement occurs once the recommended residential treatment program is completed.

Description of Professional Services
E-Courses
Lifestyle and Specialty Counseling

  • Family Problems and Family Illness
  • Marriage Difficulties/Relationship Problems
  • Communication Problems
  • Separation/Divorce/Custody
  • Single Parenting
  • Special Needs of Children
  • Career/Job Stress
  • Financial/Legal Concerns
  • Childcare and Eldercare Consultation
  • Issues with Weight or Smoking
  • General Fitness/Health Problems
  • Retirement Adjustment
  • Addictions: alcohol/drug/gambling/food/sexual
  • Aging Parents
  • Sexual Harassment
  • Family Violence & Sexual Abuse
  • Stress and Stress Management
  • Career Development
  • On-Line Courses
  • Work Related/Employee Group Conflict
  • Physical Health Concerns
  • Personal and Relationship Issues
  • Bereavement
  • Anger Management
  • Suicide Management
  • Depression
  • Critical Incident Stress Debriefing (CISD)
  • Shift Work
  • Sleep Difficulties
  • Workplace Violence and Threat Assessment
  • Psychological and emotional disorders
  • Grief & Separation


Should an unfortunate worksite critical incident occur, Homewood Health has a team of specialists that can react immediately by deploying to your worksite to assist people in dealing with the stressful impact of a critical incident.

  • Available to all participating organizations
  • On-site workplace trauma response
  • Two types of intervention:
    • Defusing counseling – occurs immediately
    • Debriefing – 24 to 72 hours after event
  • Triggered by contractor or union mgmt


A Participating Organization, including a union that is party to a collective agreement with CLR or a Trade Division, may apply for CEFAP coverage for employees and staff that are not bound by a collective agreement with CLR. This may include, as examples, non-bargaining unit staff and employees engaged in manufacturing or transportation. A Participating Organization that wishes to file such an application must use the appropriate Voluntary Participation Application posted on our Forms page. This may be mailed, faxed or e-mailed to the attention of Lynne Harder at CLR.


Provide a complete overview of the plan, the benefits & services, rules & eligibility, A&D Violation Referrals as well as offering assistance and support to your staff for the issues of addiction. This orientation will benefit everyone in your organization from upper management to HR, supervision to stewards, safety to employees on the tools. For further information please contact Lynne Harder at one of the numbers below.

Calgary: (403) 250-7390
Edmonton: (780) 451-5444
Toll-Free: 1-800-450-7204