For more information call 780-493-0725 or 1-888-493-0725

• Comprehensive services initiated by the client
• A direct and private relationship between the client and counselor
• Counselling is offered face-to-face, over the phone, through video, or online by an experienced counsellor

For more information call 1-877-822-0727

• Arises in respect to a breach of the Canadian Model or applicable A&D Policy
• Only from a referral, diagnoses and recommendations shared with the referring party, whether an employer, or a case manager, or a union authorized by CLRA to refer a client
• Substance Abuse Expert (SAE) Assessment: initiated by e-referral, completed (via telephone) with the booking of the service by the worker.
• Bridge, Post Assessment, Residential Readiness Counseling: initiated & completed by the SAE Team or service provider, booked by the worker.
• Intensive Outpatient & Residential Treatment: recommendation of SAE Assessment, initiated & completed by SAE Team or service provider, booked by the worker.

Initiated by a participating contractor or union providing 24/7/365 support following the occurrence of critical incidents and unsettling workplace events that include:

• workplace accidents
• witnessing traumatic events
• employee/worker deaths, suicides
• difficult first responder calls
• natural disasters

Optimal timing for on-site deployment is 1 to 3 days post-incident. Throughout all phases of a critical incident, our team will:

• engage in assessment-related activities
• monitor and respond to changing needs and priorities
• provide telephonic and on-site consultation
• coordinate and deliver both on-site group support and worker-based interventions
• provide incident-specific materials and resources to support distribution of practical information and recommendations to facilitate post-incident recovery

Individuals are eligible for program coverage when:

• CEFAP has received data (via remap.clra.org) & payment:
  • Contractor
    • EFAP coverage commences approx 60 days after employment
    • A&D coverage provided upon dispatch for site access and upon the accumulation of work hours for all other services
  • Union H&W coverage commences – approx 90 days following enrolment
    • Ironworkers Health and Welfare Trust Fund
• Non-bargaining employee eligibility month-to-month

To learn more about who can access services and when edibility commences, please review the criteria in this document.

Determination of Eligibility for Substance Abuse Expert (SAE)

(Available only in Canada)

The funding eligibility time period is 30 day from the date of the violation.  The following requirements must be met prior to the 30 day window or within the stipulated timeframe in the case of Employer Requirements.

Employer Requirement:

• Submission of the Alcohol & Drug Policy Violation Referral Form with 10 days of the violation.

Union Member/Client Requirements:

• Provision of a copy of the “Drug Testing Custody and Control Form”, if tested, referred to in Appendix A, sections II and III, of the Canadian Model [confirms date of test].
• If dispatched in last 30 days will provide a copy of their dispatch slip indicating:
  • dispatching union;
  • employer (must be participating and in good standing);
  • work start date;
  • applicable collective agreement (trade & sector) dispatched under
• For Mandatory Case Management Trades there are several other documents that may be required.
• Complete SAE Assessment booking via telephone call to SAE Team at 1-877-822-0727

Pre-Access & Pre-Access Failure

That person would have engaged in employment and become eligible with a negative test result, and;

• Person was subject to a site access test pursuant to section 4.7 of the Canadian Model, and
• The test result was not negative, and
• The person was dispatched to a participating employer in good standing with CEFAP.

Canadian Model Violation (on-site/post incident)

• Individual must be on current eligibility list

Other (In Camp, During Transportation, Off-site)

• Individual must be on current eligibility list
• May be determined to be eligible even though violation occurred while off-duty

Canadian Model Violation With Termination

• Must be a Canadian Model Violation
• Record of Employment or employer documentation indicating termination

Off-Site Follow-up Failure – CMAC/RSAP

• Individual must be on current eligibility list
• Must have an A&D ID#
• Employer if applicable (not be required to be participating)
• Documentation from case manager

On-Site Follow-up Failure – CMAC/RSAP

• Individual must be on current eligibility list
• Must have an A&D ID#
• Documentation from case manager

Return to Work Failure – CMAC/RSAP

• Individual not required to be on current eligibility list
• Must have an A&D ID#
• Documentation case manager

Determination of Eligibility – Post Assessment Counseling (PAC)

(available only in Canada)

• Recommendation of SAE Assessment
• Linked to the SAE Case on remap with an A&D ID#
• Individual on Eligibility List
• Union & trade participate in CEFAP
• Date of Violation (PAC must commence within 183 days of violation)

Mandatory

Voluntary

Services Provided By

English: 1-800-663-1142
French: 1-866-398-9505
Hearing Impaired: 1-888-384-1152 (24/7)
homewoodhealth.com

Homewood Health will provide your organization with expert support for mental health and addictions. With over 130 years of experience, we achieve outstanding outcomes every day through our national network of 4500 employees and clinical experts, and through the Homewood Health Centre.

We offer:

• Easy access to a continuum of services
• Customized solutions
• Innovative work-life services & effective workplace support
• Integrated inpatient & outpatient support options
• Stay-at-Work services – proactive and solution-focused support
• Return-to-Work services – comprehensive support, assessment, and treatment options

Homewood Health delivers a continuum of mental health and addiction services that is unique in Canada for its breadth, quality, integration, and most importantly, results.

We are here for you.

Core Counselling, Short-term In-person, telephonic, video and e-counselling

Life Smart Coaching Services Life Balance Solutions

• Childcare and Parenting Services
• New Parent Outreach Service
• Elder and Family Care Services
• Legal Advisory Services
• Financial Advisory Service
• Relationship Solutions

Career Smart Coaching Services

• Career Planning
• Pre-Retirement Planning Service
• Shift Worker Support

Health Smart Coaching

• Services Smoking Cessation Coaching
• Nutritional Coaching
• Jumpstart Your Wellness

i-Volve Online CBT Program

Online Services

• Live intake through Chat
• 20 e-Learning Courses
• BusyFamily Childcare Service Locator
• BusyFamily Eldercare Service Locator
• Health Risk Assessment (HRA)

Online Resources

• E-AP Mobile Application
• Health and Wellness Library
• Key Person Health Library
• Health-e Multimedia (Podcasts & Videos)
• Grief and Loss Coaching
• Stress Solutions

Client Orientation and Promotion

Manager Training and 24/7 Support

Crisis Management Services (CMS)

Service Catalogues

Description of Professional Services
E-Courses
Lifestyle and Specialty Counseling

Critical Incident Stress Debriefing (CISD)

Should an unfortunate worksite critical incident occur, our service provider has a team of specialists that will react immediately by deploying to your worksite the assistance your workers need when dealing with the stressful impact of a critical incident.

• Available to all participating organizations
• On-site workplace trauma response
• Two types of intervention:
  • Defusing counseling – occurs immediately
  • Debriefing – 24 to 72 hours after event
• Triggered by contractor or union mgmt

Voluntary Participation

A Participating Organization, including a union that is party to a collective agreement with CLRA or a Trade Division, may apply for CEFAP coverage for employees and staff that are not bound by a collective agreement with CLRA. This may include, as examples, non-bargaining unit staff and employees engaged in manufacturing or transportation. A Participating Organization that wishes to file such an application will find the Voluntary Participation Application posted on our forms section.

Orientation Workshops

Provides a complete overview of the plan, the benefits & services, rules & eligibility, A&D Violation Referrals as well as offering assistance and support to your staff for the issues of addiction. This orientation will benefit everyone in your organization from upper management to HR, supervision to stewards, safety to employees on the tools. For further information please contact CLRA at one of the numbers below.

Edmonton: (780) 451-5444
Toll-Free: 1-800-450-7204

CEFAP Forms

• A&D Violation Referral Form
• CEFAP Voluntary Participation Form
• Contractor Template for Mandatory Case Managed Aftercare Workers
• Contractor Template for Non-Case Managed Aftercare Workers